Homelessness: How councils can ensure justice for homeless people

Author: 
Local Government Ombudsman
Publisher/Journal: 
Local Government Ombudsman
Publication year: 
2011

The report asks councils to consider how they ensure people who face homelessness get the help that they are entitled to. Other organisations have coined the phrase ‘gatekeeping’ to describe where, for no legitimate reason, councils refuse to accept, or delay, an application for help with a homelessness problem.

Availability: 
In print