No-one's Priority: The Treatment of Single Homeless People by Local Authority Homelessness Services

Briefing on the findings of a 'mystery shopping' research report on the experiences of homeless people who approached their local authority in London for help. The briefing finds that councils often fail to fulfil even their statutory duties towards single homeless people. Recommends improving the existing system, reforming the homelessness legislation and properly resourcing local authorities' homelessness units.